Privacy Policy & Notice

1. Introduction

JB IT ("we", "us", or "our") operates this promotional website to present our ICT products, office equipment supply, and technical IT services to corporate, institutional, project, and retail clients across Bangladesh.

We are committed to operating with honesty, integrity, and transparency. This Privacy Notice outlines what information is collected when you visit our website or submit an inquiry, how that information is utilized, and your rights regarding your contact data.

2. Information We Collect

We collect personal and organization information strictly when you voluntarily submit it via our website inquiry form or contact us directly via email, phone, or WhatsApp. This information includes:

• Contact Details: Your full name, email address, and optional phone/mobile number.
• Business Information: Organization or company name, if provided.
• Project Scope: The specific product category or technical service you selected, and the text message describing your procurement or support requirements.

We do not require user accounts, logins, or customer passwords on this website. We do not collect credit card numbers, payment gateway credentials, or bank account details through this website.

3. Purpose of Data Collection

The information you submit is collected and used strictly for legitimate commercial communication purposes:

• To review and respond to your product procurement inquiries or quotation requests.
• To evaluate equipment requirements and schedule on-site installation, maintenance, or consultancy appointments.
• To provide direct follow-up via phone, email, or WhatsApp regarding your expressed requirements.

We do not sell, rent, lease, or distribute your inquiry data to third-party marketing companies, advertisers, or automated telemarketers.

4. Third-Party Service Providers

To ensure reliable delivery of messages submitted through our inquiry form, we use third-party technical infrastructure:

• Email Processing (Resend): Inquiries submitted through the website form are transmitted securely via API to our transactional email service provider (Resend) solely to deliver the message to JB IT's official inbox (jbitdhaka@gmail.com).
• Hosting & CDN (Netlify): Our website files and serverless API endpoints are hosted and served on Netlify's secure global infrastructure.
• Direct Communication (WhatsApp): When you click on a WhatsApp link, you are directed to the WhatsApp service provided by Meta Platforms Inc. Any messages you send via WhatsApp are subject to WhatsApp's standard end-to-end encryption and terms.

5. Data Retention and Security

We retain inquiry emails in our commercial inbox only as long as necessary to fulfill commercial discussions, project engagements, or legitimate business recordkeeping. We take sensible administrative and technical precautions to safeguard the confidentiality of business inquiries.

6. How to Contact Us or Request Data Removal

If you have questions regarding this privacy notice, or if you wish to review, update, or request the deletion of any inquiry information you have previously sent to JB IT, please contact our office directly: